Wisenet A series FAQ's
Wisenet A series FAQ's
Get the answers to frequently asked questions.
For more information, click the link after each answer to access our Knowledge Center.
Q: What is the default IP address on Wisenet A series cameras?
A: If DHCP is not running on your network, the default IP address for Wisenet A series cameras is: 192.168.1.100. Learn More
Q: What is the default username and password on a Wisenet A series camera?
A: Default user: admin Default password: Users will be prompted to enter a password the first time the device is accessed via the web browser interface, Device Manager, or an NVR. Learn More
Q: Can I factory reset a Wisenet A series camera via WebUI?
A: Yes. When logged into a camera's web interface, the option to factory reset the camera is located under the "System" menu. Click here for a detailed guide on returning Wisenet A series camera to factory settings
Q: How do I reset the admin password on my Wisenet A series NVR?
A: Wisenet A series NVR devices are equipped with a "reset" button located on the back of the unit to assist with resetting the system admin user account password. Click here for a detailed guide on resetting the admin user password on Wisenet A series NVR devices
Q: How do I find my Wisenet A series camera device using the Wisenet Device Manager?
A: In the Wisenet Device Manager:
1. Make sure that the network your camera devices are on is enabled.
2. Click the "Search" button to initiate a network scan. Learn More
Q: Can I manually register a camera with my Wisenet A series NVR?
A: Yes. Wisenet A series NVR devices allow users to switch to "Manual mode" which enables you to add new camera devices to your system after initial setup. Learn More
Q: What is a P2P connection and how do I enable P2P on my Wisenet A series NVR?
A: The P2P function is a cloud service that allows the Wisenet mobile app full access to compatible Wisenet NVR and DVR devices for the viewing of live video, PTZ controls, fisheye de-warping, search and playback, as well as bookmarks. This feature eliminates the need to configure multiple port forwarding rules on your router, DDNS, or needing static IP addresses. Click here for a detailed guide on enabling a P2P connection for your Wisenet A series NVR devices
Q: How do I focus my Wisenet A series camera via the Wisenet NVR interface? (Motorized varifocal cameras)
Q: How do I adjust my Resolution, Bit Rate, and FPS on the default profiles?
A: Wisenet A series camera settings can be easily adjusted using the camera's web interface. Click here for a detailed guide on changing your Wisenet A series camera settings
Q: Should I label my video channels in the Wisenet A series NVR and how do I do it?
A: Assigning logical names to camera channels helps users to identify designated surveillance zones and cameras. Click here for a detailed guide on labeling video channels on your Wisenet A series NVR device