Wisenet A series FAQ's
Get the answers to frequently asked questions.
For more information, click the link after each answer to access our Knowledge Center.
Q: What is the default IP address on Wisenet A series cameras?
Q: What is the default username and password on a Wisenet A series camera?
Q: Can I factory reset a Wisenet A series camera via WebUI?
A: Yes. When logged into a camera's web interface, the option to factory reset the camera is located under the "System" menu. Click here for a detailed guide on returning Wisenet A series camera to factory settings
Q: How do I reset the admin password on my Wisenet A series NVR?
A: Wisenet A series NVR devices are equipped with a "reset" button located on the back of the unit to assist with resetting the system admin user account password. Click here for a detailed guide on resetting the admin user password on Wisenet A series NVR devices
Q: How do I find my Wisenet A series camera device using the Wisenet Device Manager?
Q: Can I manually register a camera with my Wisenet A series NVR?
Q: What is a P2P connection and how do I enable P2P on my Wisenet A series NVR?
A: The P2P function is a cloud service that allows the Wisenet mobile app full access to compatible Wisenet NVR and DVR devices for the viewing of live video, PTZ controls, fisheye de-warping, search and playback, as well as bookmarks. This feature eliminates the need to configure multiple port forwarding rules on your router, DDNS, or needing static IP addresses. Click here for a detailed guide on enabling a P2P connection for your Wisenet A series NVR devices
Q: How do I focus my Wisenet A series camera via the Wisenet NVR interface? (Motorized varifocal cameras)
Q: How do I adjust my Resolution, Bit Rate, and FPS on the default profiles?
Q: Should I label my video channels in the Wisenet A series NVR and how do I do it?
A: Assigning logical names to camera channels helps users to identify designated surveillance zones and cameras. Click here for a detailed guide on labeling video channels on your Wisenet A series NVR device