Get recertified online.

A: If a STEP Partner loses their Wisenet Certified Professional for whatever reason, the employer is able to send a different employee to Wisenet Professional Certification at no cost for up to one year after the employee left the company.

A: When you register online, you will receive a confirmation email with your login credentials and promotion code. When selecting a training date and location for in-classroom training, you can enter your promotion code in the payment screen to receive the discounted rate at time of payment.

A: Wisenet Professional Certification (WPC) Cancelation and Refund Policy

1. Due to limited seats, we request that you cancel at least 14 days prior to the scheduled certification class. This gives us the opportunity to fill the class. You may request cancelation by sending an email to training@hanwha.com. Please write “WPC Cancelation” in the subject line. If you cancel your participation in the class, you will be given a full refund, or credit towards a future WPC class.

2. Cancelations made 7-13 days in advance of the certification class will receive a 70% refund, or a 100% credit toward a future WPC class.

3. Cancelations made within 3-6 days will receive a 50% refund, or an 85% credit toward a future WPC class.

4. Cancelations made within 2 days of the class are non-refundable. However, a 70% credit will be given toward a future WPC class.

5. Enrolled students may be changed at any time prior to the start of class as long as they are within the same company.

6. All credits toward future WPC classes must be used within one year from date of issue.

7. The WPC Training Team will review all cancelation requests and reserves the right to make the final determination on all refunds and credits.

8. When you register for a class, you agree to these terms.