Channel Partner Program
Program Overview
Developing effective products and services is never the result of one company’s efforts. The right partnerships are critical for successfully delivering the right solutions. Hanwha is committed to the channel, continually expanding our network of system integrators, value-added resellers (VARs) and installers. The most important role we can play is supporting channel partners in every way, providing them with the information and tools they need to help customers make the most informed security and surveillance purchasing decisions. From comprehensive sales, marketing and technical support to programs and tools designed to increase your competitive advantage and your profitability, Hanwha is ready to support you and your customers for the long term.
Criteria
Signing Up
Our partnership agreement and NDA forms are the first steps to outlining all the benefits of enrollment and protecting confidential information.
Planning for Success
To make sure the products and resources you need are available in your country or region, either through Hanwha or an authorized dealer, we’ll work out a solid sales and marketing plan that everyone agrees on and commits to so there are no surprises.
Getting Certified
Once you’re in the STEP Channel Partner program, it’s necessary to have at least two of your technicians be Wisenet-certified.
Building a Demo Pool
Through STEP, you’ll have access to an adequate amount of Hanwha product, a must for conducting successful customer demonstrations.
Partnership Levels and Benefits
The STEP Channel Partner Program is designed to grow with you, with each level of partnership bringing new benefits for you and your business. All members start as “Authorized” and then are eligible to move up in level based on periodic evaluations of sales performance.
Authorized | Nickel | Copper | Silver | Gold | Platinum | Diamond | |
| SALES | |||||||
| Demo Support | |||||||
| Enhanced Margins | |||||||
| Project Pricing | |||||||
| Project Design Support | |||||||
| Dedicated Sales Support | |||||||
| Pre and Post-Sales Support | |||||||
| Lead Allocation | |||||||
| Extended Warranty | |||||||
| Repair Requests | |||||||
| Minimum Advertised Price (MAP) Protection | |||||||
| Advanced Replacement | |||||||
| MARKETING | |||||||
| Co-marketing Support [Exhibitions/Road Shows Ad Etc.] | |||||||
| Access to Marketing Collateral | |||||||
| Website Access to Partner Portal | |||||||
| Apply VOC (Voice of Customer) into Product & Product Development | |||||||
| Case Study Development | |||||||
| Partner Certificates | |||||||
| Information on New Products | |||||||
| TECHNICAL SUPPORT | |||||||
| Technical Support for Projects | |||||||
| Priority Technical Support | |||||||
| Access to Technical Knowledge Base | |||||||
| TRAINING | |||||||
| Wisenet Professional Certification | |||||||
| Product/Technical Online Training | |||||||