Channel Partner Program

Program Overview

Developing effective products and services is never the result of one company’s efforts. The right partnerships are critical for successfully delivering the right solutions. Hanwha is committed to the channel, continually expanding our network of system integrators, value-added resellers (VARs) and installers. The most important role we can play is supporting channel partners in every way, providing them with the information and tools they need to help customers make the most informed security and surveillance purchasing decisions. From comprehensive sales, marketing and technical support to programs and tools designed to increase your competitive advantage and your profitability, Hanwha is ready to support you and your customers for the long term.



Signing Up

Our partnership agreement and NDA forms are the first steps to outlining all the benefits of enrollment and protecting confidential information.


Planning for Success

To make sure the products and resources you need are available in your country or region, either through Hanwha or an authorized dealer, we’ll work out a solid sales and marketing plan that everyone agrees on and commits to so there are no surprises.


Getting Certified

Once you’re in the STEP Channel Partner program, it’s necessary to have at least two of your technicians be Wisenet-certified.


Building a Demo Pool

Through STEP, you’ll have access to an adequate amount of Hanwha product, a must for conducting successful customer demonstrations.

Partnership Levels and Benefits

The STEP Channel Partner Program is designed to grow with you, with each level of partnership bringing new benefits for you and your business. All members start as “Authorized” and then are eligible to move up in level based on periodic evaluations of sales performance.

Demo Support
Enhanced Margins
Project Pricing
Project Design Support
Dedicated Sales Support
Pre and Post-Sales Support
Lead Allocation
Extended Warranty
Repair Requests
Minimum Advertised Price (MAP) Protection
Advanced Replacement
Co-marketing Support [Exhibitions/Road Shows Ad Etc.]
Access to Marketing Collateral
Website Access to Partner Portal
Apply VOC (Voice of Customer) into Product & Product Development
Case Study Development
Partner Certificates
Information on New Products
Technical Support for Projects
Priority Technical Support
Access to Technical Knowledge Base
Wisenet Professional Certification
Product/Technical Online Training